Child Support

Title IV-D of the Social Security Act is a direct result of the United States government’s efforts to assist custodial parents with the process of receiving child support payments and health insurance. Federal agencies enlist the state governments to provide these services to their citizens. The states generally contract with each county attorney to collect and monitor child support payments.

Goals of the Child Support office

Federal law requires that every state have a system for administering and collecting child support. Kentucky, as well as most other states, uses a program that incorporates a child support office in each county. The Oldham County Child Support office provides a wide range of services including:

Establishing paternity
Set and modify child support obligations
Establishing Medical Support Orders
Monitor child support payments
Enforce child support orders
Fulfill the performance goals set by the Commonwealth of Kentucky

A child support case can be initiated by calling or coming into the office to complete an application for services if Oldham County is the appropriate venue for the case. A photo ID and copies of any existing Court Orders will be required. If there is not an existing Order for support, a case will generally be filed with the Oldham Family Court. The office also assists parents in pursuing their action with other states if the other parent resides outside the Commonwealth.

Once a Court Order is established requiring a parent to pay child support, the Child Support Office will take steps to collect the payments by sending a Wage Withholding Order to the paying parent’s employer. Those payments are tracked and disbursed based on calculations of the arrears as they accumulate and change. If the paying parent fails to comply with the Court’s Order, there are a number of enforcement tools available. In Kentucky, a parent not providing for their child can be subject to civil contempt, misdemeanor non-support, or felony non-support charges.

The Child Support Office is open to the general public and services are provided to all Oldham County residents regardless of income. The office is open for walk-in visits, without an appointment, from Monday through Friday from 9:00 a.m. to noon and from 1:30 to 4:00. Appointments with attorneys and caseworkers are necessary to file matters with the Court, so please call to make an appointment. Parties may speed up the time required to secure a court date or receive payments by having important information with you when first contacting the Child Support office. Knowing the address, phone number and place of employment for the parent ordered to pay child support can save a great deal of time.

It is important to understand that the attorneys at the Child Support office do not provide legal representation to the parent or guardian as a private attorney would, but rather administers the laws of Kentucky to see that support is set and paid according to Kentucky Law. No attorney/client relationship is formed.

CONTACT US:

Oldham County Attorney

Division of Child Support

Oldham County Fiscal Court Building

100 West Jefferson Street, 2nd Floor, Suite 5

La Grange, Kentucky 40031

502-222-9655

502-222-3290 (Fax)

Oldham County Child Support Caseworkers:

Anna M. Dowell

Handles paternity and/or child and medical support establishments and out of home/foster care cases.

502-222-9655 phone option 4/extension 4008
anna.dowell@ky.gov

George “Adam” Carter

Handles cases with an existing child support order and the parent payer’s last name begins with the letters A-K.

502-222-9655 phone option 5/extension 4009
george.carter@ky.gov

Ryan Schulz

Handles cases with an existing child support order and the parent payer’s last name begins with the letters L-Z.

502-222-9655 phone option 6/extension 4010
ryan.schulz@ky.gov

To serve your needs better, Kentucky Child Support Enforcement has an interactive website where you can apply for child support services, estimate a child support obligation, make your child support payments, report address changes, upload court orders and other legal documents, verify payment history and past due child support amounts and request updates on ongoing child support actions.

Kentucky Child Support Website

For frequently asked questions and answers as well as forms and information on:

Where to send child support payments
How to apply for child support enforcement services
How to request a review and modification
How to calculate your child support obligation
Private wage withholding cases
Support contacts
Custody and visitation hotline
Kentucky paternity acknowledgement program
Kentucky new hire reporting center
To print a child support application and other forms and information click the link below:

Child Support Enforcement - Cabinet for Health and Family Services (ky.gov)

INSTRUCTIONS FOR MAKING CHILD SUPPORT PAYMENTS

You may make a payment online, by telephone, in person or by mail.

Pay online:

To pay online, login to your child support account at http://KentuckyChildSupport.ky.gov. You may pay using a checking account, savings account, debit card or credit card (Visa or Mastercard only). There is $2 fee for payments made by electronic check. There is a 3% fee for payments made by debit or credit card. If you do not have an online account, follow the instructions found in the handout titled “Kentucky Division of Child Support Enforcement Website, Taking Control of your Child Support Case.”

Pay by Telephone:

To pay by telephone, call your local child support office to see if they accept payments by phone or call the Child Support Hotline at (800) 248-1163 during regular business hours. You may pay by phone using a checking account, savings account, debit card or credit card (Visa or Mastercard only). There is $2 fee for payments made by electronic check. There is a 3% fee for payments made using a debit or credit card.

Pay in person:

To pay in person, visit our office at: Oldham County Child Support, Oldham County Fiscal Court Building, 100 West Jefferson Street, 2nd Floor, Suite 5, Lagrange, Kentucky 40031. Forms of payments accepted are cash, money orders, personal checks, certified checks, and most credit and debit cards (must have the payor’s name on it). To avoid delay in processing, payments of more than $1,999.99

should be made in cash or by certified check.

Pay by mail:

To pay by mail, send a personal check, money order or cashier’s check to the address below. Make the payment payable to Child Support Enforcement and write your name and child support IV-D number or social security number on the payment.

Child Support Enforcement

PO Box 14059

Lexington, Kentucky 40512

KENTUCKY CHILD SUPPORT INTERACTIVE

TAKING CONTROL OF YOUR CHILD SUPPORT CASE

What is Kentucky Child Support Interactive (KCSI)?

KCSI is an interactive website where individuals who pay or receive child support can manage their child support case.

Why should I sign up for access to KCSI?

KCSI is great for many reasons but here are just a few!

Access child support case information 24/7 without having to call or stop by the local child support office. The information in the child support system used by local and state child support offices is the same information available on the KCSI website. There is no reason to call or visit the local office when you can access the same information online.

Parents ordered to pay child support can make child support payments online.

Individuals ordered to receive child support can update their electronic deposit information online.

Quickly view payments and account balances, provide employment information and address changes, view upcoming court dates and appointments, upload documents and send messages to your caseworker.

How do I sign up for access to KCSI?

First, you must contact your local child support office or the Child Support Hotline at (800) 248-1163 during regular business hours to provide your email address, verify your date of birth and obtain your child support identification number. On the next day, follow the instructions below:

Go to KCSI web address http://csws.chfs.ky.gov/csws/ and click on “My Account”

Verify page is for Kentucky Citizens and Create Account

Set up User Name (First.Last Name)

Enter the email address you provided to CSE and follow prompts to set up your password

Choose security questions and click “Submit”

You will receive an email with a link to verify your account. Click on the link in the email

You will be taken to the Gateway Login Page and will be asked to enter your username and password

You will be taken to the Access Request for Username and asked to authenticate your date of birth, child support ID number and email address

Once the email address is verified, you will receive a PIN by email

Enter your PIN in the final credential box and click “Submit.” After the PIN validates you have access to the KCSI site

If you have any questions about the KCSI website, please call your local child support office at 502-222-9655 or the Child Support Hotline at (800) 248-1163

Oldham County Attorney's Office

Mon-Fri 8:30AM – 4PM

100 W Jefferson Street, Suite 5

OC Fiscal Court Building, Second Floor

La Grange, KY 40031

502-222-7342

100 W Jefferson Street, Suite 5, La Grange, KY